
Refund & Cancellation Policy
This Refund & Cancellation Policy (“Policy”) applies to all products, subscriptions, advertising services, premium listings, sponsored content, job postings, event promotions, and other paid services offered through ToolingTrends.com (“Website”, “Platform”, “we”, “our”, or “us”), owned and operated by Maxx Business Media Private Limited.
By purchasing any paid service from ToolingTrends.com, you agree to this Refund & Cancellation Policy.
1. General Policy
ToolingTrends.com offers a range of digital products and services. Due to the nature of these services, many purchases become active immediately after payment or involve the allocation of resources and advertising inventory.
Unless otherwise stated in writing, all payments made to ToolingTrends.com are non-refundable once the purchased service has been activated, published, or delivered.
2. Subscription Plans
This policy applies to all subscription plans, including but not limited to:
- Premium Memberships
- Company Profile Subscriptions
- Featured Business Listings
- Digital Marketing Packages
- Industry News Subscriptions
- Employer Plans
- Recruiter Plans
- Marketplace Packages
Cancellation
Subscribers may cancel their subscription at any time through their account settings or by contacting our support team. Cancellation will prevent automatic renewal where applicable but will not affect the current subscription period.
Refunds
Subscription fees are generally non-refundable after activation. Refunds will not be provided for:
- Partial use of a subscription
- Failure to use purchased services
- Change of business plans
- Accidental purchases after service activation
- Early cancellation during an active subscription period
3. Business Listings
Paid business listings, featured listings, and directory upgrades are considered delivered once published on the Website.
After publication:
- Listing fees are non-refundable
- Listing upgrades are non-refundable
- Feature placement charges are non-refundable
Users may request updates or corrections to listing information during the subscription period.
4. Job Posting Services
Employers purchasing job posting credits acknowledge that:
- Job posting fees are non-refundable once a job is published
- Expired job credits are not redeemable for cash
- Unused credits may expire according to the purchased plan
If a posting is rejected due to a violation of our policies, a refund is generally not available.
6. Sponsored Articles, Press Releases, and Promotional Content
This includes:
- Sponsored Articles
- Press Releases
- Product Launches
- Featured Stories
- Case Studies
- Interviews
- Company Spotlights
Once content has been reviewed, scheduled, or published:
- Payments are non-refundable
- Published content cannot be withdrawn for a refund
- Minor factual corrections may be requested, subject to editorial review
7. Event Promotion Services
Paid services for promoting trade fairs, conferences, webinars, seminars, or industrial events become non-refundable once the promotion has commenced.
If promotional material has not yet been scheduled or published, cancellation requests may be considered on a case-by-case basis.
8. Custom Digital Marketing Services
Services such as:
- Email Marketing
- Social Media Promotion
- SEO Services
- Content Marketing
- Lead Generation
- Branding Campaigns
- Graphic Design
- Custom Advertising Packages
are project-based services. Once work has commenced:
- Payments are non-refundable
- Completed work remains billable
- Any remaining scope may be cancelled only by mutual written agreement
9. Payment Errors
If you believe you have been charged incorrectly due to:
- Duplicate payment
- Technical error
- Incorrect billing
- Unauthorized transaction
please contact us promptly with supporting information.
Verified billing errors will be corrected, and eligible refunds will be processed through the original payment method where possible.
10. Failed Transactions
If payment is unsuccessful or interrupted:
- Services will not be activated until payment is successfully completed
- No obligations arise until payment confirmation is received
11. Exceptional Circumstances
We may consider a refund, credit, or alternative resolution in exceptional situations, including:
- Duplicate payments
- Technical issues that prevented service activation and could not be resolved
- Failure by ToolingTrends.com to deliver the purchased service
- Other circumstances where a refund is required under applicable law
Any such decision will be made at our sole discretion unless otherwise required by law.
12. Refund Processing
Where a refund is approved:
- It will be processed using the original payment method whenever possible
- Processing may take 7–14 business days, depending on the payment provider or financial institution
- Bank or payment gateway processing times may vary
13. Chargebacks
If a customer initiates a chargeback without first contacting ToolingTrends.com to resolve the issue, we reserve the right to:
- Suspend the associated account
- Terminate active services
- Recover unpaid fees where legally permissible
- Contest fraudulent or invalid chargeback claims
14. Changes to This Policy
We reserve the right to modify this Refund & Cancellation Policy at any time.
The updated version will be posted on this page with a revised Effective Date.
Continued use of our services after changes become effective constitutes acceptance of the revised Policy.
15. Contact Us
For questions regarding cancellations or refunds, please contact:
Maxx Business Media Private Limited
ToolingTrends.com
Bengaluru, Karnataka, India
Email: billing@toolingtrends.com
Website: https://www.toolingtrends.com
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